Terms of Service

Last updated: April 6th, 2026 2:25 PM

Welcome to Oakland Heating & Cooling. These Terms of Service outline the rules and guidelines for using our website and booking our HVAC services. By visiting our site or scheduling a service with us, you agree to these terms. Please read them carefully.

Services Provided

Oakland Heating & Cooling provides residential and commercial heating, ventilation, and air conditioning (HVAC) services. This includes installation, repair, maintenance, and air quality solutions. All services are performed by our verified, licensed, and insured technicians.

Booking and Scheduling

When you book a service online or over the phone, we will do our best to accommodate your requested time. However, appointment times are estimates and may change due to weather, traffic, or the complexity of prior jobs. We will communicate any significant delays as soon as possible.

Pricing and Estimates

We believe in honest, transparent pricing. Any estimates provided over the phone or via our website are preliminary and based on the information you provide. A final, accurate quote will be given after an on-site inspection by one of our technicians. We will never begin work or charge you without your explicit approval of the final quote.

Payment Terms

Payment is due upon completion of the service unless other arrangements or financing options have been agreed upon in advance. We accept major credit cards, checks, and cash. Any late payments may be subject to additional fees as permitted by Michigan law.

Cancellations and Rescheduling

We understand that plans change. If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance. This allows us to offer that time slot to another customer in need of service.

Warranties and Guarantees

We stand behind the quality of our work. Specific warranties on parts and equipment are provided by the manufacturers. Oakland Heating & Cooling provides a workmanship guarantee on our labor. If you experience an issue related to our installation or repair, please contact us immediately so we can make it right.

Customer Responsibilities

To ensure a safe and efficient service visit, we ask that you provide our technicians with clear access to your HVAC equipment. Please secure any pets and ensure that an adult (18 years or older) is present during the service appointment.

Website Use and Content

The content on our website, including text, images, and logos, is the property of Oakland Heating & Cooling. You may not use, copy, or distribute our content without our written permission. Our website is intended to provide helpful information, but it should not replace professional advice from a licensed technician.

Limitation of Liability

While we strive to provide the best possible service, Oakland Heating & Cooling is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services, except where prohibited by law. Our liability is limited to the cost of the services provided.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business or legal requirements. The latest version will always be posted on this page with the “Last updated” date at the top.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Oakland Heating & Cooling

📍 697 S Lapeer Rd, Oxford, MI 48371

📞 (248) 953-1385

📧 john@oaklandheatingcooling.com